Privacy Policy
Last updated: June 01,2025
This Privacy Policy describes the rules and conditions for the Raad mobile application.
1. General Provisions
1.1. The Privacy Policy for the Raad mobile application (hereinafter referred to as the Application) shall apply to the information that the Operator may obtain from the User’s device during the use of the Application.
1.2. The use of the Application shall imply the User’s unconditional consent to the Policy and the terms and conditions of the processing of the information received from the User’s device specified herein. In case of disagreement with the Policy, the User shall refrain from using the Application.
1.3. The Policy shall apply only to the Application. The Operator does not control and shall not be responsible for the information transferred (consequences of its transfer) by the user to a third party, if such a transfer was carried out on that third party’s resource, to which the User could go via links from the Application.
1.4. The Operator shall be entitled to amend this Policy by posting a new version of the Policy on the Operator’s Official Website and/or in the Application. The User shall be obliged to independently read and understand the current version of the Policy.
2. Terms and Definitions
2.1. The following terms and definitions shall apply to this Agreement:
- User Information: User information (including personal data) that can be obtained from the User’s Device when using the Application
- Content: All items independently posted by the User in the Application, including graphics, texts, audios, photos and videos and any other items and sets thereof, which are intellectual property items or are not, to which rights (including the exclusive right to intellectual property items) belong either to the User or other right holders
- Operator: Arabian for Science and Technology Co. LLC (ASTC), Commercial Registration 1010228955
- Operator’s Official Website: https://raad.ms/
- Policy: This policy on the use of the “Raad” mobile application
- User: The licensee, an individual (Customers), aged 18 years or more, who has installed the Application on the Device and completed registration
- Application: Software entitled Raad Mobile Application, to which the exclusive right belongs to the Operator by virtue of its creation
- Device: A mobile technical device (smartphone, tablet or other device) with access to the Internet, on which the Application is installed
3. Composition of Processed User Information
3.1. The Operator may process the following categories of User Information when the User uses the Application:
Information (including personal data) provided by the User when registering (creating an account) using a mobile phone number, such as name, surname, mobile phone number, e-mail address
Information (including personal data) provided by the User when filling in the corresponding field in the user profile settings in the Application, such as a photograph
Content posted by the User in the Application when using the functions and services of the Application
Date and time of access to the functions and services of the Application
Information about the User’s activity while using the functions and services of the Application
Technical information (network address of the user device, duration of the user session, information about the user device (type, manufacturer and model of the device, name and version of the operating system), geographic address of the user’s connection point to the Internet, information about the location at a certain point in time (assuming the location of the user device if geolocation features are enabled on the user device) user alias, fact, date, time of user registration, fact, date, time of termination of user registration, fact, date, time of user authorization, details about the fact, date, time of user deauthorization)
3.2. Additionally, the Operator has the right to process statistical information (statistical information does not contain personal data of users) and metadata (data that describes the content, structure, and context of other data, and the management of data over time), generated when the user uses the Application.
4. Purposes of Processing User Information
4.1. The Operator collects and further processes User Information for the following purposes:
To fulfill the obligations of the Operator to the User in accordance with the terms of the User Agreement for the use of the Raad mobile application
To provide the User with access to the functions and services of the Application
To enable the User to use the functions and services of the Application
For compliance with statutory obligations
To ensure the legitimate interests of the Operator if such processing does not significantly affect the interests, fundamental rights and freedoms of the User
4.2. The Operator may process User Information to ensure its legitimate interests, including:
To improve, modify, personalize or otherwise improve the features and services of the Application for the benefit of all users
For the formation of depersonalized statistical information and metadata generated when the user uses the Application
4.3. The Operator processes User Information only for certain purposes and only that User Information that is relevant to the achievement of such goals.
5. Conditions for Processing User Information
5.1. The User’s information may be stored on the Operator’s resources during the period of use by the User of the Application in accordance with the terms of the User Agreement for the use of the Raad mobile application, as well as for 3 (three) years after the User stops using the Application.
6. Measures for the Proper Organization of Processing and Ensuring the Security of User Information
6.1. When processing User Information, the Operator takes all necessary legal, organizational and technical measures to protect them from unauthorized or accidental access, destruction, modification, blocking, copying, provision, distribution, as well as from other illegal actions in relation to them. Ensuring the security of User Information is achieved, in particular, in the following ways:
- Publication of documents defining the Operator’s policy regarding the processing of User Information
- Application of legal, organizational and technical measures to ensure the security of the User Information during their processing in the information systems of the Operator
7. Access to the Policy
7.1. The current version of the Policy is posted in the Application and on the official website of the Operator at: https://raad.ms/.
7.2. The Policy may be changed by the Operator unilaterally. Notification of the User about the changes made to the terms of the Policy is posted in the new version of the Application and/or on the Official Website. These changes are effective from the date of their publication, unless otherwise specified in the relevant publication. In case of discrepancies between the versions of the Policy in the Application and on the official website of the Operator, the version provided in the Application has priority.
If you have any questions about this Privacy Policy, You can contact us:
- By email: care@raad.ms